Items where Author is "Damara, Zhafran Fadhil"

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Article

Bakar, Resekiani Mas and Damara, Zhafran Fadhil and Mansyur, Ahmad Yasser (2022) Post-service recovery emotion and customer trust: The role of satisfaction as mediation. Jurnal Manajemen dan Pemasaran Jasa, 13 (1). ISSN 2442 - 9732

Bakar, Resekiani Mas and Damara, Zhafran Fadhil and Mansyur, Ahmad Yasser (2020) Post-Service Recovery Emotion and Customer Trust: The Role of Satisfaction as Mediation. urnal Manajemen dan Pemasaran Jasa, 13 (1). pp. 17-28.

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