Quality of Population Administration Services at Pangkajene Village, Maritengngae District Sidenreng Rappang Regency

Fadlan, Muh. and Nur, Andi Cudai and Akib, Haedar (2022) Quality of Population Administration Services at Pangkajene Village, Maritengngae District Sidenreng Rappang Regency. JURNAL AKTOR, 1 (2). pp. 36-48. ISSN 2808-5167

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Abstract

Abstract This study aims to determine the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency in the process of making a cover letter for making an ID card as measured by indicators Tangible, Reliable, Responsiveness, Competence, Courtesy, Credibility, Security, Access, Communication, Understanding The Customer. This type of research is descriptive qualitative with data collection techniques were carried out by means of observation, interviews, and documentation. The validity of the data is checked through triangulation. The data analysis technique used data reduction, data presentation, and drawing conclusions. The results of this study indicate that all the dimensions used to measure the Quality of Population Administration Services in Pangkajene Village, Maritengngae District, Sidenreng Rappang Regency, have almost run optimally, it takes a high concentration in providing services in this case population administration, so the people are satisfied with the services provided.

Item Type:	Article
Uncontrolled Keywords:	Quality; Service; Population Administration
Subjects:	FAKULTAS ILMU SOSIAL KARYA ILMIAH DOSEN Universitas Negeri Makassar > KARYA ILMIAH DOSEN
Divisions:	KOLEKSI KARYA ILMIAH UPT PERPUSTAKAAN UNM MENURUT FAKULTAS > KARYA ILMIAH DOSEN KARYA ILMIAH DOSEN
Depositing User:	Herling HR Sahade
Date Deposited:	15 Feb 2023 14:18
Last Modified:	15 Feb 2023 14:18
URI:	http://eprints.unm.ac.id/id/eprint/27240

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